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Terms and Conditions

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You expressly understand and agree that: (a) this site and any of the services are provided on an "as is" and "as available" basis and that this site makes no warranties, representations or conditions (as used in this section "warranties") of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement and that any such warranties are hereby expressly disclaimed, and (b) this site specifically makes no warranties that a it or any of its services, including any content, information, products or services obtained from or through the use of this site or any of the services, will be provided on an uninterrupted, timely, secure or error-free basis or that such services or the results derived therefrom will meet your requirements or expectations.


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Geffen Playhouse Ticket Policies and Procedures:

Should you arrive to the theater after the listed performance time or vacate your seat during the performance, please expect to be held in the lobby until an appropriate pause in the action on-stage. To minimize disturbance to other patrons, you may be sat into the first available location by the house staff even if different from your assigned seat. Be advised that some productions or circumstances may not allow for late seating. No refunds will be granted. To ensure you enjoy the performance in your assigned seat, please arrive at the theater early and allow ample time for parking.

It is the policy of the Geffen Playhouse not to issue refunds on subscriptions or on any single performance tickets.

Box Office Window
Located at 10886 Le Conte Avenue, Los Angeles, CA  90024
When shows are not in performance, the Box Office window is daily (excluding holidays) from 12pm to 6pm. During the run of a show, the window will be open until curtain. Please note: The Box Office is unable to process exchanges and future sales one hour prior to curtain time on any performance day.

Phone Center
Available by phone at 310.208.5454
If you are calling regarding single tickets or general information, the Box Office Phone
Center is open daily (excluding holidays) from 12pm to 6pm daily. The busiest period is from 12pm to 1pm daily. We recommend purchasing tickets online at www.GeffenPlayhouse.com to avoid queues.

Subscriber Hotline
Available by phone at 310.208.2028
If you are a subscriber to the current season of the Geffen Playhouse or Audrey Skirball Kenis Theater, the Subscriber Hotline is available to assist you with exchanges, questions and additional ticket purchases weekdays (excluding holidays) from 10am to 6pm.

If you cannot use your subscription tickets, subscribers may release them to the Box Office prior to the date of your show, in time for resale, and will receive an acknowledgement for this charitable contribution.
Please direct tickets and correspondence to:
Geffen Playhouse Ticket Services
10886 Le Conte Avenue
Los Angeles, CA 90024

Subscribers may also donate their tickets by phone at 310.208.2028.

The Geffen Playhouse is fully committed to ensuring a satisfying theater experience for our patrons with special needs or disabilities. The theaters are designed to provide excellent seating for patrons in wheelchairs. Please call the Box Office at 310.208.5454 to discuss your needs at least 48 hours prior to the performance you wish to attend.

Infrared listening devices are available free of charge at all performances. Listening devices can be retrieved at the Theater Concierge Desk in the lobby. Please arrive early to
obtain a listening device; they are subject to availability.

When appropriate, each play of the season will have a special performance that will be sign-language interpreted for the deaf and hearing impaired. Call the Box Office at 310.208.5454 for more info or email boxoffice@geffenplayhouse.com.

The following parking facilities are convenient to the Geffen Playhouse; all facilities
provide parking for patrons with special needs or disabilities. The Geffen Playhouse does not own or operate any parking facility and recommends allotting additional time to park. Rates and closing times below are subject to change without notice:

Westwood Plaza
924 Westwood Boulevard
Los Angeles, CA  90024
Phone: 310.208.4474
Flat Rate of $7 after 5 pm*
This lot closes at midnight most evenings and 11pm on Sundays.

Westwood Center
1100 Glendon Avenue
Los Angeles, CA  90024
Phone: 310.208.8589
Flat Rate of $6 after 5pm*
This lot closes at midnight most evenings and 11pm on Sundays.

* Please note these facilities do not honor Donor Parking Passes.


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